Shipping & Returns
Everything you need to know about delivery and exchanges.
Shipping
Fulfillment Time
Please allow 2 business days for us to pick, pack, and prepare your order before it leaves our warehouse.
Carrier & Delivery
We ship with Australia Post. Delivery takes 4 to 8 business days depending on your location.
Free Delivery to Most Metro & Regional Areas
Shipping is calculated at checkout via your postcode, so you'll see the exact rate (if any) before paying.
Tracking Number
You will receive a tracking number via email within 2 business days of placing your order.
Returns
No Change of Mind
We do not accept returns for change of mind. Please double-check your sizing and selections before completing your purchase.
Faulty or Damaged Items
If your item arrives faulty or damaged, contact us within 7 days with photos and we will arrange a replacement or store credit.
How to Contact Us
Email hello@vistaoutdoorliving.com.au with your order number and we will get back to you within 1 business day.